SmartOffice has a team of virtual receptionists available to always take calls promptly and professionally on behalf of our clients.
This service is suitable for all business types as it is charged on a flexible low-cost per-call basis.
SmartCall can be used in a variety of ways to benefit our customers. These include:
Our SmartCall service ensures calls that may have gone unanswered previously are now always answered promptly and professionally. Most callers will not leave a voicemail, which may result in lost business or unhappy clients.
Calls are promptly and professionally answered in the business name. We can then either take a message and send this by email or SMS text message or we can announce the caller and put the call through to the relevant contact within the business on landline or mobile as would be the case with a traditional receptionist.
Our MediCall service has been developed specifically for medical practitioners. Our PAs manage inbound telephone calls and appointment booking requests using our clients’ online practitioner software.
In advance of taking any calls or processing any bookings, we put in place detailed and documented procedures to ensure we work in line with our clients’ requirements and manage these tasks efficiently.
MediCall is delivered on a Pay-As-You-Go pricing model to ensure its suitability for all practices. Please contact us for more information or to sign-up to a free trial.