As a small company, ensuring that my calls are answered promptly, professionally and with conviction is very important to me and my success. SmartOffice now takes care of this for the business. The service I have received from them has been superb, resulting in my customers feeling attended to and I have peace of mind that I am not missing a single call.
It was such a relief to have SmartOffice handle my calls and email while I was on holiday with my family. After chatting things through with my designated PA I felt confident that everything would be actioned according to my instructions. My holiday was so much more relaxing and I came back to a tidy inbox and happy clients.
Having used another call handling service in the UK for over 5 years, I can’t tell you how happy I am to be using a company that provides the same level of excellent service, but understands local business and local nuances. I am now recommending Smart Office to all my business colleagues.
What a great help to my business. I didn’t realise what a drain on resources managing incoming phone calls was until we employed SmartOffice. Their service levels have been fantastic and this has allowed us to concentrate on adding real value to our clients.
We are a fast growing business. The company has been able to achieve this rapid growth by providing fantastic customer care. Utilising SmartOffice for our call handling requirements has helped enormously and ensures we are always available to deal with client requests as and when needed.